Terms of Service
Supply Club Co. | Terms of Service
OVERVIEW
Welcome to Supply Club Co.! The terms “we”, “us” and “our” refer to Supply Club Co. Supply Club Co. operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). Supply Club Co. is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms” or “Terms of Service”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services. Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least 18 years of age in Australia, and you have given us your consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, you may be asked to provide information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We strive to depict our products and services accurately. However, colors and appearance may vary based on your device and settings. We do not warrant that the appearance or quality of any products or services will meet your expectations or exactly match online images.
All product descriptions are subject to change at any time without notice. We may discontinue any product and may limit quantities to any person, geographic region, or jurisdiction.
SECTION 3 – ORDERS
When you place an order, you make an offer to purchase. Supply Club Co. may accept or decline your order at its discretion. Your order is accepted only when we confirm acceptance and process your payment. Please review your order carefully before submitting; we may be unable to accommodate cancellation requests after acceptance. If we do not accept, modify, or cancel an order, we will attempt to notify you using the contact details you provided.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The price charged is the price in effect at the time of order and will be set out in your confirmation email. Unless expressly stated, prices exclude taxes, shipping, handling, customs, and import charges.
Promotions may be governed by separate terms; if there is a conflict, the promotion terms govern.
You agree to provide current, complete, and accurate purchase, payment, and account information, and to promptly update such information. You represent and warrant that:
- Your payment information is true, correct, and complete.
- You are authorized to use it.
- Charges will be honoured.
- You will pay all charges at posted prices, including shipping/handling and applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only. For Australian deliveries, standard shipping typically takes 2–7 business days. We are not responsible for delays caused by carriers, customs, adverse weather, or events outside our control.
Title and risk of loss pass to you when we hand over products to the carrier. Some products are shipped directly from our overseas fulfilment centre. Customs or import procedures may occasionally extend delivery times.
SECTION 6 – INTELLECTUAL PROPERTY
The Services and all related content (including trademarks, brands, text, images, graphics, reviews, video, audio, and their arrangement) are owned by Supply Club Co., its affiliates, or licensors and are protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent.
Supply Club Co.’s names, logos, product/service names, designs, and slogans are trademarks of Supply Club Co. You must not use such trademarks without prior written permission. Shopify’s marks are trademarks of Shopify. Other names and marks are the trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may be given access to third-party tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement. We have no liability arising from your use of such tools. Your use is entirely at your own risk and subject to the third party’s terms.
SECTION 8 – THIRD-PARTY LINKS
The Services may link to third-party websites or include third-party materials. We do not evaluate, control, or endorse such content and are not responsible for it. Accessing third-party sites is at your own risk. Review their policies before transacting.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Supply Club Co. is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases made in our store are made directly with Supply Club Co. By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and Supply Club Co., including any injury, damage, or loss resulting from purchased products.
SECTION 10 – PRIVACY POLICY
Personal information collected through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these policies.
SECTION 11 – FEEDBACK
If you submit ideas, suggestions, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial use.
You represent and warrant that you own or have all rights to your Feedback. We have no obligation to keep Feedback confidential, pay compensation, or respond.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Information on the Services may contain typographical errors or inaccuracies (e.g., descriptions, pricing, promotions, shipping charges, transit times, availability). We reserve the right to correct errors and update or cancel orders without prior notice.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. You may not:
- Violate laws or regulations
- Infringe intellectual property rights
- Harass, defame, or harm others
- Transmit misleading information or spam
- Upload malware or exploit the Services
We may suspend or terminate accounts for violations.
SECTION 14 – TERMINATION
We may terminate these Terms or your access to the Services at any time without notice. You remain liable for amounts due up to the date of termination. Sections intended to survive (including IP, Feedback, Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver/Entire Agreement, Assignment, Governing Law, Privacy) will survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and their content are provided “as is” and “as available,” without warranties of any kind, express or implied.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Supply Club Co., its partners, and Shopify shall not be liable for any indirect, incidental, punitive, special, or consequential damages.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Supply Club Co., Shopify, and our affiliates from claims, damages, liabilities, and costs arising from your breach of these Terms, violation of law, or use of the Services.
SECTION 18 – SEVERABILITY
If any provision is unlawful, void, or unenforceable, the remainder will continue in full force.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision is not a waiver. These Terms and any policies posted on the site constitute the entire agreement between you and Supply Club Co.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent; we may assign without notice.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by the laws of the Commonwealth of Australia and the laws of the relevant state/territory. Any disputes shall be subject to the non-exclusive jurisdiction of the courts of that state/territory.
SECTION 22 – HEADINGS
Headings are for convenience only and do not limit these Terms.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update or replace any part of these Terms by posting updates to our website. Your continued use constitutes acceptance.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to: info@supplyclubco.com
