Terms of Service
Terms of Service
OVERVIEW
Welcome to Supply Club Co.! The terms “we”, “us” and “our” refer to Supply Club Co. Supply Club Co. operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Supply Club Co. is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, you may be asked to provide information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We strive to depict our products and services accurately. However, colors and appearance may vary based on your device and settings.
We do not warrant that the appearance or quality of any products or services will meet your expectations or exactly match online images.
All product descriptions are subject to change at any time without notice. We may discontinue any product and may limit quantities to any person, geographic region or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you make an offer to purchase. Supply Club Co. may accept or decline your order at its discretion. Your order is accepted only when we confirm acceptance and process your payment. Please review your order carefully before submitting; we may be unable to accommodate cancellation requests after acceptance. If we do not accept, modify, or cancel an order, we will attempt to notify you using the contact details you provided.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions may change without notice. The price charged is the price in effect at the time of order and will be set out in your confirmation email. Unless expressly stated, prices exclude taxes, shipping, handling, customs and import charges.
Prices online may differ from prices elsewhere. Promotions may be governed by separate terms; if there is a conflict, the promotion terms govern.
You agree to provide current, complete and accurate purchase, payment and account information, and to promptly update such information.
You represent and warrant that (i) your payment information is true, correct and complete, (ii) you are authorized to use it, (iii) charges will be honored, and (iv) you will pay all charges at posted prices, including shipping/handling and applicable taxes.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Title and risk of loss pass to you when we hand over products to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
The Services and all related content (including trademarks, brands, text, images, graphics, reviews, video, audio, and their arrangement) are owned by Supply Club Co., its affiliates or licensors, and are protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display or perform, republish, download, store or transmit any material from the Services without our prior written consent. Except as expressly provided, nothing grants you a license to any patent, trademark, copyright, or other IP of Supply Club Co., Shopify, or third parties.
Supply Club Co.’s names, logos, product/service names, designs, and slogans are trademarks of Supply Club Co. You must not use such trademarks without prior written permission. Shopify’s marks are trademarks of Shopify. Other names and marks are the trademarks of their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may be given access to third-party tools “as is” and “as available,” without warranties, representations or conditions of any kind and without endorsement. We have no liability arising from your use of such tools. Your use is entirely at your own risk and subject to the third party’s terms. New features may be offered in the future and will also be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may link to third-party websites or include third-party materials. We do not evaluate, control, or endorse such content and are not responsible for it. Accessing third-party sites is at your own risk. Review their policies before transacting. Complaints or questions about third-party products/services should be directed to the third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify’s relationship with your store and should not be removed or modified.]
Supply Club Co. is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Supply Club Co. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Supply Club Co., including any injury, damage, or loss resulting from purchased products and services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Supply Club Co.
SECTION 10 - PRIVACY POLICY
Personal information collected through the Services is subject to our Privacy Policy [LINK], and certain personal information may be subject to Shopify’s Privacy Policy, available here. By using the Services, you acknowledge you have read these policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services. Information you submit may be transmitted to and shared with Shopify and third parties in other countries, to provide services to you. See our Privacy Policy [LINK] for more details on how we, Shopify, and our partners use your personal information.
SECTION 11 - FEEDBACK
If you submit any ideas, suggestions, reviews or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback for any purpose, including commercial use.
You represent and warrant that you own or have all rights to your Feedback, have disclosed any compensation, and that your Feedback complies with these Terms. We have no obligation to (1) keep Feedback confidential; (2) pay compensation; or (3) respond.
We may monitor, edit or remove Feedback we deem unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable or in violation of IP or these Terms. You agree your Feedback will not violate any third-party rights or include malware. You may not misrepresent your identity. You are solely responsible for your Feedback.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Information on the Services may contain typographical errors or inaccuracies (e.g., descriptions, pricing, promotions, shipping charges, transit times, availability). We reserve the right to correct errors and update or cancel orders if information is inaccurate at any time without prior notice (including after order submission).
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes. You may not use the Services to: (a) violate laws; (b) infringe IP rights; (c) harass, defame, or harm others; (d) transmit misleading information; (e) post non-compliant material; (f) send spam; (g) impersonate others; or (h) engage in conduct that restricts or inhibits others’ use or exposes anyone to liability.
You further agree not to: upload malware; exploit the Services; collect personal information of others; spam/phish/pharm/pretext/spider/crawl/scrape; or bypass security. We may suspend or terminate accounts for violations.
SECTION 14 - TERMINATION
We may terminate these Terms or your access to the Services at any time in our discretion without notice. You remain liable for amounts due up to the date of termination. Sections intended to survive (including IP, Feedback, Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver/Entire Agreement, Assignment, Governing Law, Privacy) will survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and their content are provided for general information only. We do not warrant accuracy, completeness or usefulness. Your reliance is at your own risk.
EXCEPT AS EXPRESSLY STATED BY SUPPLY CLUB CO., THE SERVICES AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE USE. Some jurisdictions do not allow certain disclaimers; some limitations may not apply to you.
SECTION 16 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SUPPLY CLUB CO., OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS, REVENUE, SAVINGS, DATA, REPLACEMENT COSTS), WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES OR ANY PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY. Some jurisdictions limit exclusions; some limitations may not apply to you.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Supply Club Co., Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from losses, damages, liabilities, claims and costs (including reasonable legal fees) arising from: (1) your breach of these Terms or referenced documents; (2) your violation of law or third-party rights; or (3) your access to or use of the Services. We may control the defense and settlement at your expense; you will cooperate reasonably.
SECTION 18 - SEVERABILITY
If any provision is unlawful, void or unenforceable, it will be enforced to the maximum extent permitted, and the remainder will continue in full force.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision is not a waiver. These Terms and any policies or rules posted on the site constitute the entire agreement between you and us regarding the Services and supersede all prior understandings. Ambiguities shall not be construed against the drafting party.
SECTION 20 - ASSIGNMENT
You may not assign or delegate these Terms without our prior written consent; any attempt is void. We may assign or delegate without notice.
SECTION 21 - GOVERNING LAW
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction. You and Supply Club Co. consent to venue and personal jurisdiction in such courts.
SECTION 22 - HEADINGS
Headings are for convenience only and do not limit these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We may update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check for changes. We will notify you of material changes as required by law. Your continued use of the Services following changes constitutes acceptance.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to: info@supplyclubco.com