Privacy Policy
Privacy Policy
Last updated: August 8, 2025
Supply Club Co. operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Supply Club Co. is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
Contact details: name, address, billing address, shipping address, phone number, and email address.
Financial information: credit/debit card details, account numbers, transaction details, payment confirmations, etc.
Account information: username, password, preferences, and settings.
Transaction information: items you view, add to cart, wishlist, purchase, return, exchange, or cancel.
Communications: messages you send us, e.g., for customer support.
Device information: device type, browser, IP address, unique identifiers.
Usage information: how and when you interact with the Services.
How We Use Your Personal Information
We may use your information for purposes including (but not limited to):
Provide, tailor, and improve the Services (orders, payments, shipping, returns, account management).
Marketing and advertising (emails, SMS, promotional campaigns, personalized ads).
Security and fraud prevention (authentication, fraud detection, safe shopping experience).
Customer communication (support, updates, notifications).
Legal compliance (laws, litigation, government requests).
How We Disclose Personal Information
We may share your personal information:
With Shopify, vendors, and service providers (IT, payment processing, shipping, cloud storage, analytics).
With business and marketing partners (personalized advertising and promotions).
When you consent or direct us (social media logins, third-party widgets, product shipping).
With affiliates or within our corporate group.
In the event of business transactions (mergers, acquisitions, legal obligations).
Relationship with Shopify
The Services are hosted by Shopify, which processes personal information to provide and improve the Services. Data may be transferred internationally (including outside the UK/EEA). For details, visit: Shopify Consumer Privacy Policy.
Third-Party Links
Our Services may link to external websites. We are not responsible for their privacy practices. Please review their policies separately.
Children's Data
We do not knowingly collect personal data from children under the age of majority. If you believe your child has provided us with information, contact us to request deletion.
Security & Retention
We implement reasonable security measures but cannot guarantee absolute security. Data is retained as long as necessary for Services, compliance, or legal obligations.
Your Rights & Choices
Depending on your location (including the United Kingdom and EEA), you may have rights such as:
Right to access, delete, correct, or port your data.
Right to withdraw consent or restrict/oppose processing.
Right to manage communication preferences.
You can exercise these rights by contacting us at info@supplyclubco.com.
Complaints
If you have concerns, please contact us at info@supplyclubco.com. You may also file a complaint with your local data protection authority.
International Transfers
If we transfer your data outside the UK or EEA, we will rely on Standard Contractual Clauses or equivalent safeguards.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted here with a new “Last updated” date.
